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  1. Osome SG
  2. Product Releases

Product updates to up your Osome experience

Everything we ship aims to reduce admin, improve clarity and simplify compliance

Topic

January 2026
Experience

Invoicing that helps you get paid

What we released

  • A rebuilt, modern invoicing flow for creating, sharing, and tracking compliant invoices.
  • New customer directory to save and reuse billing details, plus a robust search and filter system for invoice lists.
  • Shareable web links and compliant PDF generation so customers can pay on any device.

How it impacts

  • Skip the queue for simple questions and get unstuck immediately.
  • Routine queries stay out of email so support can focus on complex cases.
  • One tap connects you to a human when you need personalised help.
January 2026
Accounting

Your business health at a glance

What we released

  • A real-time Business Health Dashboard tracking revenue, expenses, and cash flow automatically.
  • AI-powered data processing that turns uploaded documents into financial insights in minutes.
  • Automated Corporate Tax estimates and a Cash Runway calculator to predict business "airtime".

How it impacts

  • Provides instant answers on profit and tax without waiting for month-end reports.
  • Helps you spot trends early with 6-month performance charts and revenue target setting.
  • Simplifies complex accounting data into easy-to-read pie charts and plain-English tooltips.
December 2025
Support

Instant answers, human help when needed

What we released

  • In-app chat that answers common questions instantly with an easy human fallback.
  • The assistant fetch accurate responses from our comprehensive knowledge base.
  • Covers setup, invoicing, payments, processes, and basic compliance queries.

How it impacts

  • Skip the queue for simple questions and get unstuck immediately.
  • Routine queries stay out of email so support can focus on complex cases.
  • One tap connects you to a human when you need personalised help.
November 2025
Website

Quick answers on the website

What we released

  • A public, searchable Help Centre with practical guides on incorporation, visas, bookkeeping and tax.
  • Articles are organised by topic and written for founders and finance teams.
  • Content is optimised for clarity and easy discovery.

How it impacts

  • Find answers and self-serve without waiting for support.
  • Quickly resolve common questions and reduce routine admin time.
  • Useful for customers and prospects who need clear, reliable guidance.

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