Privacy Policy of Osome

This Application collects some Personal Data from its Users.

Policy summary

Personal Data collected for the following purposes and using the following services:

  1. Access to third party accounts

    1. Facebook account access
    2. Permissions: About Me
    3. Dropbox account access, Google Drive account access and Stripe account access
    4. Personal Data: various types of Data as specified in the privacy policy of the service
  2. Analytics

    1. Flurry Analytics
    2. Personal Data: Cookies, Usage Data and various types of Data as specified in the privacy policy of the service
    3. TestFlight
    4. Personal Data: Cookies, email address and Usage Data
    5. Facebook Analytics for Apps
    6. Personal Data: Usage Data and various types of Data as specified in the privacy policy of the service
    7. Google Analytics, Appsflyer, Facebook Ads conversion tracking and Google AdWords conversion tracking
    8. Personal Data: Cookies and Usage Data
  3. Contacting the User

    1. Mailing list or newsletter
    2. Personal Data: address, city, company name, country, date of birth, email address, first name, gender and last name
    3. Phone contact
    4. Personal Data: phone number
  4. Device permissions for Personal Data access

    1. Device permissions for Personal Data access
    2. Personal Data: Camera permission
  5. Handling payments

    1. PayPal and Stripe
    2. Personal Data: various types of Data as specified in the privacy policy of the service
  6. Hosting and backend infrastructure

    1. Amazon Web Services (AWS)
    2. Personal Data: various types of Data as specified in the privacy policy of the service
  7. Infrastructure monitoring

    1. Bugsnag
    2. Personal Data: various types of Data as specified in the privacy policy of the service
  8. Managing contacts and sending messages

    1. Mailgun
    2. Personal Data: email address
  9. Registration and authentication

    1. Facebook Authentication
    2. Personal Data: various types of Data as specified in the privacy policy of the service
  10. Remarketing and behavioral targeting

    1. Facebook Remarketing
    2. Personal Data: Cookies and Usage Data

Further information about Personal Data

  1. Push notifications

    1. This Application may send push notifications to the User.
  2. Selling goods and services online

    1. The Personal Data collected are used to provide the User with services or to sell goods, including payment and possible delivery.
    2. The Personal Data collected to complete the payment may include the credit card, the bank account used for the transfer, or any other means of payment envisaged. The kind of Data collected by this Application depends on the payment system used.
    3. The Service is not directed to children under the age of 13
    4. Users declare themselves to be adult according to their applicable legislation. Minors may use this Application only with the assistance of a parent or guardian. Under no circumstance persons under the age of 13 may use this Application.
  3. Unique device identification

    1. This Application may track Users by storing a unique identifier of their device, for analytics purposes or for storing Users' preferences.
  4. User identification via a universally unique identifier (UUID)

    1. This Application may track Users by storing a so-called universally unique identifier (or short UUID) for analytics purposes or for storing Users' preferences. This identifier is generated upon installation of this Application, it persists between Application launches and updates, but it is lost when the User deletes the Application. A reinstall generates a new UUID.

Contact information

  1. Owner and Data Controller

  2. Osome Pte. Ltd.

  3. 80 Robinson Road, #08-01, Singapore 068898

  4. Owner contact email: team@osome.com

Full policy

  1. Owner and Data Controller

  2. Osome Pte. Ltd.

  3. 80 Robinson Road, #08-01, Singapore 068898

  4. Owner contact email: team@osome.com

Types of Data collected

Among the types of Personal Data that this Application collects, by itself or through third parties, there are: Usage Data, Cookies, email address, first name, last name, country, gender, date of birth, city, address, company name, Camera permission and phone number.

Complete details on each type of Personal Data collected are provided in the dedicated sections of this privacy policy or by specific explanation texts displayed prior to the Data collection.

The Personal Data may be freely provided by the User, or, in case of Usage Data, collected automatically when using this Application.

All Data requested by this Application is mandatory and failure to provide this Data may make it impossible for this Application to provide its services. In cases where this Application specifically states that some Data is not mandatory, Users are free not to communicate this Data without any consequences on the availability or the functioning of the service.

Users who are uncertain about which Personal Data is mandatory are welcome to contact the Owner.

Any use of Cookies – or of other tracking tools – by this Application or by the owners of third-party services used by this Application serves the purpose of providing the service required by the User, in addition to any other purposes described in the present document and in the Cookie Policy, if available.

Users are responsible for any third-party Personal Data obtained, published or shared through this Application and confirm that they have the third party's consent to provide the Data to the Owner.

Mode and place of processing the Data

Methods of processing

The Data Controller processes the Data of Users in a proper manner and shall take appropriate security measures to prevent unauthorized access, disclosure, modification, or unauthorized destruction of the Data.

The Data processing is carried out using computers and/or IT enabled tools, following organizational procedures and modes strictly related to the purposes indicated. In addition to the Data Controller, in some cases, the Data may be accessible to certain types of persons in charge, involved with the operation of the site (administration, sales, marketing, legal, system administration) or external parties (such as third-party technical service providers, mail carriers, hosting providers, IT companies, communications agencies) appointed, if necessary, as Data Processors by the Owner. The updated list of these parties may be requested from the Data Controller at any time.

Place

The Data is processed at the Data Controller's operating offices and in any other places where the parties involved with the processing are located. For further information, please contact the Data Controller.

Retention time

The Data is kept for the time necessary to provide the service requested by the User, or stated by the purposes outlined in this document, and the User can always request that the Data Controller suspend or remove the data.

The use of the collected Data

The Data concerning the User is collected to allow the Owner to provide its services, as well as for the following purposes: Access to third party accounts, Analytics, Contacting the User, Managing contacts and sending messages, Device permissions for Personal Data access, Hosting and backend infrastructure, Registration and authentication, Handling payments, Infrastructure monitoring and Remarketing and behavioral targeting.

The Personal Data used for each purpose is outlined in the specific sections of this document.

Facebook permissions asked by this Application

This Application may ask for some Facebook permissions allowing it to perform actions with the User's Facebook account and to retrieve information, including Personal Data, from it. This service allows this Application to connect with the User's account on the Facebook social network, provided by Facebook Inc.

For more information about the following permissions, refer to the  Facebook permissions documentation  and to the  Facebook privacy policy.

The permissions asked are the following:

Basic information

By default, this includes certain User’s Data such as id, name, picture, gender, and their locale. Certain connections of the User, such as the Friends, are also available. If the User has made more of their Data public, more information will be available.

About Me

Provides access to the 'About Me' section of the profile.

Device permissions for Personal Data access

Depending on the User's specific device, this Application may request certain permissions that allow it to access the User's device Data as described below.

By default, these permissions must be granted by the User before the respective information can be accessed. Once the permission has been given, it can be revoked by the User at any time. In order to revoke these permissions, Users may refer to the device settings or contact the Owner for support at the contact details provided in the present document.

The exact procedure for controlling app permissions may be dependent on the User's device and software.

Please note that the revoking of such permissions might impact the proper functioning of this Application.

If User grants any of the permissions listed below, the respective Personal Data may be processed (i.e accessed to, modified or removed) by this Application.

Camera permission

Used for accessing the camera or capturing images and video from the device.

Detailed information on the processing of Personal Data

Personal Data is collected for the following purposes and using the following services:

  1. Access to third party accounts

    1. This type of service allows this Application to access Data from your account on a third party service and perform actions with it.
    2. These services are not activated automatically, but require explicit authorization by the User.
    3. Facebook account access (This Application)
    4. This service allows this Application to connect with the User's account on the Facebook social network, provided by Facebook, Inc.
    5. Permissions asked: About Me.
    6. Place of processing: US –Privacy Policy
    7. Dropbox account access (Dropbox, Inc.)
    8. This service allows this Application to connect with the User's account on Dropbox, provided by Dropbox, Inc.
    9. Personal Data collected: various types of Data as specified in the privacy policy of the service.
    10. Place of processing: US –Privacy Policy
    11. Google Drive account access (Google Inc.)
    12. This service allows this Application to connect with the User's account on Google Drive, provided by Google, Inc.
    13. Personal Data collected: various types of Data as specified in the privacy policy of the service.
    14. Place of processing: US –Privacy Policy
    15. Stripe account access (Stripe Inc)
    16. This service allows this Application to connect with the User's account on Stripe, provided by Stripe, Inc.
    17. Personal Data collected: various types of Data as specified in the privacy policy of the service.
    18. Place of processing: US –Privacy Policy
  2. Analytics

    1. The services contained in this section enable the Owner to monitor and analyze web traffic and can be used to keep track of User behavior.
    2. Flurry Analytics (Flurry, Inc.)
    3. Flurry Analytics is an analytics service provided by Yahoo! Inc.
    4. This service is designed for mobile apps analytics and can collect various information about your phone, highlighted in the Flurry Analytics privacy policy.
    5. If the User chooses to opt-out, Flurry will stop tracking data for the device identified by the provided MAC address and/or device identifier going forward. The analytics service tracking will stop across all applications within the Flurry network.
    6. Personal Data collected: Cookies, Usage Data and various types of Data as specified in the privacy policy of the service.
    7. Place of processing: US –Privacy PolicyOpt Out
    8. TestFlight (Apple Inc.)
    9. TestFlight is an analytics service provided by Apple Inc.
    10. Personal Data collected: Cookies, email address and Usage Data.
    11. Place of processing: US –Privacy Policy
    12. Facebook Analytics for Apps (Facebook, Inc.)
    13. Facebook Analytics for Apps is an analytics service provided by Facebook, Inc.
    14. Personal Data collected: Usage Data and various types of Data as specified in the privacy policy of the service.
    15. Place of processing: US –Privacy Policy
    16. Google Analytics (Google Inc.)
    17. Google Analytics is a web analysis service provided by Google Inc. (“Google”). Google utilizes the Data collected to track and examine the use of this Application, to prepare reports on its activities and share them with other Google services.
    18. Google may use the Data collected to contextualize and personalize the ads of its own advertising network.
    19. Personal Data collected: Cookies and Usage Data.
    20. Place of processing: US –Privacy PolicyOpt Out
    21. Appsflyer (AppsFlyer Ltd)
    22. Appsflyer is an analytics service provided by AppsFlyer Ltd.
    23. Personal Data collected: Cookies and Usage Data.
    24. Place of processing: Israel –Privacy Policy– Opt Out
    25. Facebook Ads conversion tracking (Facebook, Inc.)
    26. Facebook Ads conversion tracking is an analytics service provided by Facebook, Inc. that connects data from the Facebook advertising network with actions performed on this Application.
    27. Personal Data collected: Cookies and Usage Data.
    28. Place of processing: US –Privacy Policy
    29. Google AdWords conversion tracking (Google Inc.)
    30. Google AdWords conversion tracking is an analytics service provided by Google Inc. that connects data from the Google AdWords advertising network with actions performed on this Application.
    31. Personal Data collected: Cookies and Usage Data.
    32. Place of processing: US –Privacy Policy
  3. Contacting the User

    1. Mailing list or newsletter (This Application)
    2. By registering on the mailing list or for the newsletter, the User’s email address will be added to the contact list of those who may receive email messages containing information of commercial or promotional nature concerning this Application. Your email address might also be added to this list as a result of signing up to this Application or after making a purchase.
    3. Personal Data collected: address, city, company name, country, date of birth, email address, first name, gender and last name.
    4. Phone contact (this Application)
    5. Users that provided their phone number might be contacted for commercial or promotional purposes related to this Application, as well as for fulfilling support requests.
    6. Personal Data collected: phone number.
  4. Device permissions for Personal Data access

    1. This Application requests certain permissions from Users that allow it to access the User's device Data as described below.
    2. Device permissions for Personal Data access (This Application)
    3. This Application requests certain permissions from Users that allow it to access the User's device Data as summarized here and described within this document.
    4. Personal Data collected: Camera permission.
  5. Handling payments

    1. Payment processing services enable this Application to process payments by credit card, bank transfer or other means. To ensure greater security, this Application shares only the information necessary to execute the transaction with the financial intermediaries handling the transaction.
    2. Some of these services may also enable the sending of timed messages to the User, such as emails containing invoices or notifications concerning the payment.
    3. PayPal (PayPal Inc.)
    4. PayPal is a payment service provided by PayPal Inc., which allows Users to make online payments.
    5. Personal Data collected: various types of Data as specified in the privacy policy of the service.
    6. Privacy Policy
    7. Stripe (Stripe Inc)
    8. Stripe is a payment service provided by Stripe Inc.
    9. Personal Data collected: various types of Data as specified in the privacy policy of the service.
    10. Place of processing: US –Privacy Policy
  6. Hosting and backend infrastructure

    1. This type of service has the purpose of hosting data and files that enable this Application to run and be distributed as well as to provide a ready-made infrastructure to run specific features or parts of this Application. Some of these services work through geographically distributed servers, making it difficult to determine the actual location where the Personal Data are stored.
    2. Amazon Web Services (AWS) (Amazon)
    3. Amazon Web Services is a hosting and backend service provided by Amazon.com Inc.
    4. Personal Data collected: various types of Data as specified in the privacy policy of the service.
    5. Place of processing: See the Amazon privacy policy –Privacy Policy
  7. Infrastructure monitoring

    1. This type of service allows this Application to monitor the use and behavior of its components so its performance, operation, maintenance and troubleshooting can be improved.
    2. Which Personal Data are processed depends on the characteristics and mode of implementation of these services, whose function is to filter the activities of this Application.
    3. Bugsnag (Bugsnag Inc.)
    4. Bugsnag is a monitoring service provided by Bugsnag Inc.
    5. Personal Data collected: various types of Data as specified in the privacy policy of the service.
    6. Place of processing: US –Privacy Policy
  8. Managing contacts and sending messages

    1. This type of service makes it possible to manage a database of email contacts, phone contacts or any other contact information to communicate with the User.
    2. These services may also collect data concerning the date and time when the message was viewed by the User, as well as when the User interacted with it, such as by clicking on links included in the message.
    3. Mailgun (Mailgun, Inc.)
    4. Mailgun is an email address management and message sending service provided by Mailgun, Inc.
    5. Personal Data collected: email address.
    6. Place of processing: US –Privacy Policy
  9. Registration and authentication

    1. By registering or authenticating, Users allow this Application to identify them and give them access to dedicated services.
    2. Depending on what is described below, third parties may provide registration and authentication services. In this case, this Application will be able to access some Data, stored by these third party services, for registration or identification purposes.
    3. Facebook Authentication (Facebook, Inc.)
    4. Facebook Authentication is a registration and authentication service provided by Facebook, Inc. and is connected to the Facebook social network.
    5. Personal Data collected: various types of Data as specified in the privacy policy of the service.
    6. Place of processing: US –Privacy Policy
  10. Remarketing and behavioral targeting

    1. This type of service allows this Application and its partners to inform, optimize and serve advertising based on past use of this Application by the User.
    2. This activity is performed by tracking Usage Data and by using Cookies, information that is transferred to the partners that manage the remarketing and behavioral targeting activity.
    3. In addition to any opt out offered by any of the services below, the User may opt out of a third-party service's use of cookies by visiting  the Network Advertising Initiative opt-out page
    4. Facebook Remarketing (Facebook, Inc.)
    5. Facebook Remarketing is a remarketing and behavioral targeting service provided by Facebook, Inc. that connects the activity of this Application with the Facebook advertising network.
    6. Personal Data collected: Cookies and Usage Data.
    7. Place of processing: US –Opt Out

Further information about Personal Data

  1. Push notifications

    1. This Application may send push notifications to the User.
  2. Selling goods and services online

    1. The Personal Data collected are used to provide the User with services or to sell goods, including payment and possible delivery.
    2. The Personal Data collected to complete the payment may include the credit card, the bank account used for the transfer, or any other means of payment envisaged. The kind of Data collected by this Application depends on the payment system used.
  3. The Service is not directed to children under the age of 13

    1. Users declare themselves to be adult according to their applicable legislation. Minors may use this Application only with the assistance of a parent or guardian. Under no circumstance persons under the age of 13 may use this Application.
  4. Unique device identification

    1. This Application may track Users by storing a unique identifier of their device, for analytics purposes or for storing Users' preferences.
  5. User identification via a universally unique identifier (UUID)

    1. This Application may track Users by storing a so-called universally unique identifier (or short UUID) for analytics purposes or for storing Users' preferences. This identifier is generated upon installation of this Application, it persists between Application launches and updates, but it is lost when the User deletes the Application. A reinstall generates a new UUID.

Additional information about Data collection and processing

Legal action

The User's Personal Data may be used for legal purposes by the Data Controller, in Court or in the stages leading to possible legal action arising from improper use of this Application or the related services.

The User declares to be aware that the Data Controller may be required to reveal personal data upon request of public authorities.

Additional information about User's Personal Data

In addition to the information contained in this privacy policy, this Application may provide the User with additional and contextual information concerning particular services or the collection and processing of Personal Data upon request.

System logs and maintenance

For operation and maintenance purposes, this Application and any third-party services may collect files that record interaction with this Application (System logs) or use for this purpose other Personal Data (such as IP Address).

Information not contained in this policy

More details concerning the collection or processing of Personal Data may be requested from the Data Controller at any time. Please see the contact information at the beginning of this document.

The rights of Users

Users have the right, at any time, to know whether their Personal Data has been stored and can consult the Data Controller to learn about their contents and origin, to verify their accuracy or to ask for them to be supplemented, cancelled, updated or corrected, or for their transformation into anonymous format or to block any data held in violation of the law, as well as to oppose their treatment for any and all legitimate reasons. Requests should be sent to the Data Controller at the contact information set out above.

This Application does not support “Do Not Track” requests.

To determine whether any of the third-party services it uses honor the “Do Not Track” requests, please read their privacy policies.

Changes to this privacy policy

The Data Controller reserves the right to make changes to this privacy policy at any time by giving notice to its Users on this page. It is strongly recommended to check this page often, referring to the date of the last modification listed at the bottom. If a User objects to any of the changes to the Policy, the User must cease using this Application and can request that the Data Controller remove the Personal Data. Unless stated otherwise, the then-current privacy policy applies to all Personal Data the Data Controller has about Users.

Information about this privacy policy

The Data Controller is responsible for this privacy policy, prepared starting from the modules provided by iubenda and hosted on iubenda's servers.

Definitions and legal references

Personal Data (or Data)

Any information regarding a natural person, a legal person, an institution or an association, which is, or can be, identified, even indirectly, by reference to any other information, including a personal identification number.

Usage Data

Information collected automatically from this Application (or third-party services employed in this Application), which can include: the IP addresses or domain names of the computers utilized by the Users who use this Application, the URI addresses (Uniform Resource Identifier), the time of the request, the method utilized to submit the request to the server, the size of the file received in response, the numerical code indicating the status of the server's answer (successful outcome, error, etc.), the country of origin, the features of the browser and the operating system utilized by the User, the various time details per visit (e.g., the time spent on each page within the Application) and the details about the path followed within the Application with special reference to the sequence of pages visited, and other parameters about the device operating system and/or the User's IT environment.

User

The individual using this Application, which must coincide with or be authorized by the Data Subject, to whom the Personal Data refers.

Data Subject

The legal or natural person to whom the Personal Data refers.

Data Processor (or Data Supervisor)

The natural person, legal person, public administration or any other body, association or organization authorized by the Data Controller to process the Personal Data in compliance with this privacy policy.

Data Controller (or Owner)

The natural person, legal person, public administration or any other body, association or organization with the right, also jointly with another Data Controller, to make decisions regarding the purposes, and the methods of processing of Personal Data and the means used, including the security measures concerning the operation and use of this Application. The Data Controller, unless otherwise specified, is the Owner of this Application.

This Application

The hardware or software tool by which the Personal Data of the User is collected.

Cookies

Small piece of data stored in the User's device.

Legal information

Notice to European Users: this privacy statement has been prepared in fulfillment of the obligations under Art. 10 of EC Directive n. 95/46/EC, and under the provisions of Directive 2002/58/EC, as revised by Directive 2009/136/EC, on the subject of Cookies.

This privacy policy relates solely to this Application.

Latest update: April 03, 2018